Master in Innovation in the Service of Continuous Improvement of Public Administration

The First-Level Master Innovation in the Service of Continuous Improvement of Public Administration is offered by the University of Florence, Department of Economics and Business Sciences. The modules cover administrative digitalisation, legal aspects, environmental analysis and control systems, with a focus on stakeholder engagement and artificial intelligence in public administration. The pathway is aimed at those who wish to deepen and update their skills, with a structure that links theoretical reflection to concrete applications in the relevant professional context.

The master lasts 11 months and is in a weekend format, with in-person lessons on Friday afternoons and Saturday mornings on alternate weeks, in Florence. The cost is €3,150.

The aim is to train professionals able to promote and manage innovation processes and to guide the digital transition in public bodies, improving services and efficiency. Upon completion, those who successfully finish the pathway obtain the qualification provided and can use the skills acquired in their own professional field or in further study. Concrete prospects nevertheless depend on each participant's starting profile and experience. Those who work should carefully assess the commitment required, in terms of weekly hours and attendance, to understand whether the programme is compatible with other professional or personal commitments.